What personal data we collect and why we collect it

We understand that online privacy is important to users/visitors/customers and this policy demonstrates our commitment to protecting your privacy and information.

ANALYTICS

We collect information using Google Analytics to gain insight and improve functionality to enhance the user experience. Google Analytics collects information about how frequently users visit our site, what pages they visit, as well as other information about online activities. Visit Google Analytics Terms of Use and the Google Privacy Policy to learn about their ability to use and share this information.

EMBEDDED CONTENT FROM OTHER WEBSITES

Information on this site may include embedded content (such as videos, images, articles, etc.). Embedded content is subject to the privacy policies of the referring site. These websites may collect data, use cookies, track use, and monitor interaction with the embedded content.

LINKS

We include links to other websites as a courtesy to our clients to find relevant information. When you visit another site, their privacy policy may differ from ours.

COMMUNICATIONS VIA PHONE AND SMS

By providing your phone number to us, you consent to receive voice calls and text messages (SMS) from our agency. There communications may include customer service updates, appointments reminders, service-related notifications, and other relevant information related to your interactions with our agency.

Message and data rates may apply, depending on your mobile carrier. You may opt out of SMS communications at any time by replying “STOP” to any text message. For help or more information, reply “HELP” or contact us directly.

We do not share or sell phone numbers collected for SMS communications with third parties or affiliates for marketing purposes. Your phone number is used solely for communications related to the services or inquiries you have requested. 

Calls and SMS messages may be transmitted, recorded, and/or stored through our third-party communications provider for business, support, quality assurance, and compliance purposes. Information collected may include your phone number, call duration, message content, and other related metadata.

We retain communication records as needed to provide services, support clients, and meet legal or compliance obligations. These records are handled in accordance with our internal data retention policies and applicable regulations. 

SECURITY

We host our website on a secure server and take reasonable efforts to maintain a secure site. Unfortunately, electronic servers and databases are subject to breaches/errors and we are unable guarantee that these events will not occur. We will not be held liable for any such occurrences.

POLICY MODIFICATIONS & UPDATES

This website may change/amend this Privacy Policy at times to comply with changes in regulations, agency needs, service providers, partners, visitors, etc.

If you have any questions or concerns, please contact us.